Terms & Conditions
19. TERMINATION
19.1 We reserve the right to terminate any Agreement between us with immediate effect if you are in breach of any of the terms of the Agreement, or fail to make payment when due.
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UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:
Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15
If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at enquiries@lylies.com.
Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of our T&Cs here.
19.1 We reserve the right to terminate any Agreement between us with immediate effect if you are in breach of any of the terms of the Agreement, or fail to make payment when due.
You will recieve an email confirmation with more information.
Whether you are looking to treat yourself, treat someone else, or simply need some advice, our team of jewellery experts are here to help!
We would be delighted to arrange a virtual consultation, or chat over the phone via WhatsApp