6.1 The jewellery sold by us is shipped directly from our premises in London.

6.2 The price for delivery is shown separately to the cost of goods at the checkout stage before you place your order.

6.3 An estimated delivery date and time will be given when you place your order. Occasionally our delivery to you may be affected by an event outside our control, please see Section 16 for further information on this. Dates and times given for delivery are estimates only and we shall not be liable for any delay in delivery.

6.4 We post to addresses anywhere in the world. Outside the UK, a fixed rate charge of £15.00 is made for the first piece of jewellery, with a further £5 added per extra piece ordered. For the time being, it is posted with Royal Mail international. Any customs duties or taxes payable upon entry of any products to any country or state are payable by the customer and we have no liability for the same. 

6.5 For any further queries regarding delivery, please use the instant chat feature in the website or email support@lylie.com and we’ll get back to you as soon as possible.

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