How to use our Gold Exchange?
CALCULATE YOUR METALS’ VALUE
First of all, you will need to check the type and weight of your precious metal. If you need help reading the hallmarks, use our helpful guide here. Kitchen scales are perfect for working out the weight.
You can use our calculator below to get an estimate of your metals value. The prices change daily and are set by the London Bullion Market, though we offer 7.5% above market value to incentivise recycling. Only available to UK customers at present.
GOLD EXCHANGE CALCULATOR
14 Carat, 585 g
18 Carat, 750 g
22 Carat, 916 g
Your metals amount to £ of credit
REQUEST A PRE-PAID ENVELOPE
If you would like to go ahead with recycling your precious metal, please complete the form below and let us know if you prefer a PDF of the prepaid envelope emailed to you (and you have a printer at home) or whether you would prefer us to post a pre-paid envelope directly to you.
Our envelopes/labels are guaranteed for next day delivery, and are insured up to a value of £2,500.
POST YOUR METALS
Before posting, we will email and ask you to send us a picture of the precious metal scrap you are sending to be recycled. In our experience, it is much easier to have a record that we can check upon arrival.
The envelopes / labels are free of charge provided you are sending us at least £250 of precious metal scrap. If the parcel value is below that, we will just deduct the price from your credit note before emailing it over.
RECEIVE AN EMAIL CREDIT NOTE
On the day your parcel arrives with us, it will be assessed by our skilled staff and a credit note will be created and emailed to you.
The only exception to this is if the metal is not hallmarked, in which case it may need to be sent to our workshop for x-ray testing. We will update you via email if this is the case. It can take an additional 7-10 working days.
Please note, the exact price we offer changes on a daily basis and can fluctuate (increase or decrease) from our calculator above. It is fixed on the day we received the metal.