Reduce carbon footprint by adding £1 to my order
We are proud of our delivery service, with a 5-star customer satisfaction rating and all orders dispatched from our London studio. For items in stock, all orders placed before 2pm will be dispatched the same day. For items out of stock, you will be contacted with an estimated delivery date.
We also insure all jewellery during transit, for your peace of mind. Your experience is important to us, and our small but dedicated team will be available if you have any queries.
UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:
Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15
If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at enquiries@lylies.com.
Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of our T&Cs here.
18.1 The Products will be at your risk from the time of despatch by us.
18.2 Ownership of the Products will pass to you upon despatch if we have received full payment of all sums due in respect of the Products, including delivery charges.
18.3 In the event that you return any Product under clause 11 above, the risk remains with you until actual receipt of the Product by us.
LYLIE is a female-run company who have been making sustainable jewellery since 2017 using gold salvaged from e-mining and our Gold Exchange.
ABOUT LYLIE
Your metals amount to
£ of credit
You will recieve an email confirmation with the pre-paid envelope attached.
You will recieve a pre-paid envelope through the post in the next 7 days.
Whether you're looking to treat yourself, treat someone else, or just need some advice - our team of jewellery experts are here to help! We'd be delighted to welcome you to our studio, or to arrange a chat over the phone or via virtual appointment.
