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Delivery Times

We are proud of our delivery service, with a 5-star customer satisfaction rating and all orders dispatched from our London studio. For items in stock, all orders placed before 2pm will be dispatched the same day. For items out of stock, you will be contacted with an estimated delivery date.

We also insure all jewellery during transit, for your peace of mind. Your experience is important to us, and our small but dedicated team will be available if you have any queries.

Delivery Costs

UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:

Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15

If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at enquiries@lylies.com.

Returns

Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of out T&Cs here.

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Remodelling Jewels

We are delighted to remodel old pieces of jewellery that clients wish to modernise. We give new life to cherished pieces that hold sentimental value. Transforming, for example, Granny’s sapphire from a broken necklace into a unique ring you can wear and enjoy every day.

We are delighted to remodel old pieces of jewellery that clients wish to modernise. We give new life to cherished pieces that hold sentimental value. Transforming, for example, Granny’s sapphire from a broken necklace into a unique ring you can wear and enjoy every day.

“At the beginning of a remodelling project, I like to spend time getting to know my clients, discussing their likes, dislikes and getting to know their style.”


- Eliza

A Sweet Pea Ring incorporating a client's mother’s engagement ring, her earrings and a 21st gift from her mother. Handmade at the bench using all of the clients own sentimental gold.

CONSULTATION




Eliza will make suggestions, some being simple fixes, some suggested farewells, and some remodelling ideas. This consultation can be at our Belgravia studio or over zoom. We can also arrange a home visit, but please be aware, there is an additional charge for this.

A ring incorporating our client's mother's engagement ring with treasures found in her jewellery box.

DESIGN


“Following the initial meeting, I spend time in my studio translating my clients tastes into watercolour sketches while I work out the final perfect designs.”


Eliza will produce watercolour sketches for each suggested remodel, outlining the details of the design and a quote for handcrafting them. This process takes around 3 weeks, as Eliza likes time to consider the design options.

A Sweet Pea Ring incorporating a clients mother-in-laws engagement ring, her eternity ring and her first wedding band.
Four stacking rings to be worn together or in different combinations. Made for a creative client who works with her hands: she wanted something versatile and modest. We recut some of her inherited jewels to make them wearable and recycled the metal to make these 14ct gold rings.
A 1.3ct brilliant diamond, remodelled from a client's mother's engagement ring into a platinum pendant with matching handmade spigla chain.

CRAFT


“Our goldsmith has 20 years of experience, and is happy to tackle any issue, large or small. Your piece is in expert hands.”


Once the final design is confirmed, work begins handcrafting it in our workshops using traditional techniques. The process is a meticulous one, involving our highly skilled craftsmen and women and takes 8 - 10 weeks depending on the complexity. Should you be in a hurry for the piece, it is possible to fast track it, so please mention this when you get in touch!

A sapphire ring remodelled from a 9ct White Gold wedding band and vintage diamonds.
18ct White Gold and Diamond Studs, made for a bride to wear on her wedding day. Commissioned by her future parents-in-law using an inherited brooch.
The ring was remodelled for an oval garnet, that had been in our clients grandfathers signet ring, and which her late mother wore as a pendant. The pendant was made to showcase a 1.4ct brilliant cut diamond, given loose as a wedding anniversary gift.

"For me, the joy of jewellery is the sentiment. If you start with old ingredients then the sentiment is already there."


- Eliza

A statement ring in 9ct Yellow Gold and Platinum, using a late grandmothers engagement ring.

TESTIMONIAL

A highlight of my year has to have been LYLIE creating a stunning ring from what was my mother’s engagement ring, her earrings and a 21st birthday present. It’s a lot of very precious memories captured in something that has already given me so much joy and even the gold is from the original pieces.

From the moment that Eliza came to my house to review my jewellery what I wear and why, what I don’t wear and why it was a revelation, from which she created a plan to ‘restyle’ my jewellery. I end the year with a new wardrobe of beautiful jewels; earrings reborn and comfortable, brooches made in to pendants and bespoke rings and bracelets.

Eliza is an outstanding designer with great knowledge, backed by superb craftsmanship. She is a joy to work with. I can’t recommend her too highly.

A very thrilled client. 02.10.19

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