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Delivery Times

We are proud of our delivery service, with a 5-star customer satisfaction rating and all orders dispatched from our London studio. For items in stock, all orders placed before 2pm will be dispatched the same day. For items out of stock, you will be contacted with an estimated delivery date.

We also insure all jewellery during transit, for your peace of mind. Your experience is important to us, and our small but dedicated team will be available if you have any queries.

Delivery Costs

UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:

Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15

If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at enquiries@lylies.com.

Returns

Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of our T&Cs here.

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Bespoke

With our help, make a totally unique and personal piece of jewellery.

With our help, make a totally unique and personal piece of jewellery.

Our whole approach is very personal. Throughout the process, you will have the opportunity to learn, directly from Eliza, about gemstones, diamonds, and metals so that you walk away with a wealth of knowledge as well as a covetable product.

From our experience, it is always better to come to us with a fixed budget in mind, as this allows us to provide you with more suitable information and a better service all round.

RECENT PROJECTS

Eliza, a classically trained goldsmith and a pioneer in sustainability, works meticulously alongside a team of experienced UK craftspeople, to realise the designs of your dreams. Her inspiration comes from Romanticism, the Medieval Gothic period and antique jewellery. Post university, she completed her goldsmiths training at British Jewellery Academy in Hatton Garden and then went on to work for two Bond Street jewellers.

CONSULTATION

Prior to meeting for the first time, you will discuss with Eliza a 1-2 sentence brief to work from. During your first consultation, Eliza presents a mood board based on your brief. She draws out some initial sketches to ensure that you explore all of the different options. It is often useful to look at pieces you enjoy wearing, to get an idea of your likes, dislikes and style.

THE PROCESS

DESIGN

Eliza produces 3-5 watercolour design sketches. You go over them together and, following her guidance, agree the details, select the materials, and choose the stones (should you be using them).

CRAFT

Once the final design is confirmed, work begins on hand making it in our workshop. The process is a meticulous one, involving our highly skilled craftsmen and takes 8-12 weeks, depending on the complexity of the piece.

ALISON

Our take on a gypsy ring centred around 5 magnificent old-mine-cut antique diamonds. We kept our client’s request for understated elegance in mind.

FIONA

Fiona wanted to update her trilogy engagement ring, so we created this dazzling party jacket for it. Two scallop-edged curved eternity rings set with 10 brilliant-cut diamonds complement the original design.

SORREL

18ct white gold huggie hoops with diamond target drops commissioned for a 50th birthday. We applied a delicate flower motif to the back of the drops for minute attention to detail.

NATASHA

A split shanked ring with an oval cabochon emerald and scalloped diamond halo. The buckle detail on both sides adds a vintage twist.

SUSI

Susi loved our Gathering Clouds collection but wanted a piece designed to her own specifications. We created this delicate diamond pendant for everyday wear.

CHARLOTTE

A yellow gold ring set with an oval-cut aquamarine flanked by four small diamonds and two baguette-cut peridots. Charlotte gifted this Etruscan style bespoke ring for her mother’s 70th birthday.

CHAR

A double shank engagement ring with an emerald-cut yellow sapphire centre and two emerald-cut diamonds. A twist on a classic engagement ring to reflect the wearer’s style.

VICKY

An 18ct yellow gold ring with rope twist edging and a large pink cushion-cut ruby centre. Designed as an Etruscan style ring.

BEA

A brilliant-cut yellow sapphire and citrine ring mounted in a yellow gold shank set with baguette-cut yellow diamonds. A special gift from Bea, to Bea to mark her 30th birthday.

AMANDA

A 22ct yellow gold gypsy style ring with our signature ball detailing and set with a stunning Roman 5th Centry Carnelian Stone. A bold and chunky ring designed to protect the precious stone, to be worn every day.

ALEX

A large man-made brilliant-cut diamond surrounded by a platinum halo and a single row of diamonds. A modern twist to a traditional target engagement ring.

ALISON

Our take on a gypsy ring centred around 5 magnificent old-mine-cut antique diamonds. We kept our client’s request for understated elegance in mind.

FIONA

Fiona wanted to update her trilogy engagement ring, so we created this dazzling party jacket for it. Two scallop-edged curved eternity rings set with 10 brilliant-cut diamonds complement the original design.

SORREL

18ct white gold huggie hoops with diamond target drops commissioned for a 50th birthday. We applied a delicate flower motif to the back of the drops for minute attention to detail.

NATASHA

A split shanked ring with an oval cabochon emerald and scalloped diamond halo. The buckle detail on both sides adds a vintage twist.

SUSI

Susi loved our Gathering Clouds collection but wanted a piece designed to her own specifications. We created this delicate diamond pendant for everyday wear.

CHARLOTTE

A yellow gold ring set with an oval-cut aquamarine flanked by four small diamonds and two baguette-cut peridots. Charlotte gifted this Etruscan style bespoke ring for her mother’s 70th birthday.

CHAR

A double shank engagement ring with an emerald-cut yellow sapphire centre and two emerald-cut diamonds. A twist on a classic engagement ring to reflect the wearer’s style.

VICKY

An 18ct yellow gold ring with rope twist edging and a large pink cushion-cut ruby centre. Designed as an Etruscan style ring.

BEA

A brilliant-cut yellow sapphire and citrine ring mounted in a yellow gold shank set with baguette-cut yellow diamonds. A special gift from Bea, to Bea to mark her 30th birthday.

AMANDA

A 22ct yellow gold gypsy style ring with our signature ball detailing and set with a stunning Roman 5th Centry Carnelian Stone. A bold and chunky ring designed to protect the precious stone, to be worn every day.

ALEX

A large man-made brilliant-cut diamond surrounded by a platinum halo and a single row of diamonds. A modern twist to a traditional target engagement ring.

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