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Delivery Times

We are proud of our delivery service, with a 5-star customer satisfaction rating and all orders dispatched from our London studio. For items in stock, all orders placed before 2pm will be dispatched the same day. For items out of stock, you will be contacted with an estimated delivery date.

We also insure all jewellery during transit, for your peace of mind. Your experience is important to us, and our small but dedicated team will be available if you have any queries.

Delivery Costs

UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:

Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15

If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at enquiries@lylies.com.

Returns

Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of our T&Cs here.

Spend £650 more and get a FREE solid gold bracelet
LYLIE Lovers Bracelet 9ct Yellow Gold
Spend £650 more and get a FREE solid gold bracelet
LYLIE Lovers Bracelet 9ct Yellow Gold

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Did you know pearls are sustainable?

Did you know pearls are sustainable?

Cultured pearl farming is one of the few commercial activities in which sound environmental management and conservation are a prerequisite to economic success.

Marine biodiversity is facing huge threats in the Pacific region in the forms of the climate crisis, over-fishing, and unregulated coastal development. The ocean is the world’s largest carbon sink and is an important regulator in global carbon storage, sequestration, and release. It is estimated that “the most crucial, climate-change combatting coastal ecosystems cover less than 0.5 percent of the sea bed.”

The production of a marine cultured pearl requires a thriving marine ecosystem - the more pristine an environment, the healthier the oysters are and the higher the likelihood of harvesting valuable, high-quality pearls. Ultimately, for a pearl farmer, it pays to cultivate a thriving ecosystem. We use 4 types of Marine Cultured Pearls:


Cultured Pearls

Treasures from the Earth's ponds, lakes, seas, and oceans. Ancients would adorn Pearls to protect their purity and virtue.


Tahitian Pearls

Known for their metallic silver to graphite black colours, with overtones of blue, purple and green.

  

 

South Sea Pearls 

The Oyster that produces these pearls is only grow one at a time. Harvested between the coast of Australia and the coast of China, they are expensive, but oh, so beautiful.

 

Baroque Pearls

Pearls with irregular non-spherical shapes. They are named according to their shape, with examples including 'twin' — two pearls fused together, 'potato' — small and lumpy, like a potato, 'stick' — also known as BIWA pearls, and they are long, flat, and narrow and 'rice' — small pearls resemble grains of rice.

 

 

Words

Eliza Walter

Images

Pintrest

Book a Consultation

Whether you are looking to treat yourself, treat someone else, or simply need some advice, our team of jewellery experts are here to help!

We would be delighted to welcome you for a cappuccino at our homely studio, to arrange a virtual consultation, or chat over the phone via WhatsApp

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