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Delivery Times

We are proud of our delivery service, with a 5-star customer satisfaction rating and all orders dispatched from our London studio. For items in stock, all orders placed before 2pm will be dispatched the same day. For items out of stock, you will be contacted with an estimated delivery date.

We also insure all jewellery during transit, for your peace of mind. Your experience is important to us, and our small but dedicated team will be available if you have any queries.

Delivery Costs

UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:

Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15

If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at enquiries@lylies.com.

Returns

Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of our T&Cs here.

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Engrave

Hand engrave a number of our designs with initials, monograms, images and mottos. Use the ‘Engrave' tool on the product pages to see the possible engraving options for the piece. The price will automatically be displayed in the pop out. Engraving takes about a week but if you have left it a bit late it’s always worth dropping us a line. If we can help, we will.

To view examples of our engravings, click here

Our hand engraver Jared is one of the very best in the country. Unlike machine engraving, the letters are arranged within the space using his experience and judgment. This results in a far more balanced and aesthetically pleasing one. Hand engraving also achieves a much deeper cut than a machine, which merely scratches the surface.

Monograms

Fonts

More information

HERALDY ORIGINS

Creating symbols for identification purposes is as old as humankind itself. Heraldry’s origins lie partly in the military and national symbols and insignia that were used in ancient Egypt, Rome and in England, and partly in the individual designs of personal seals on signet rings and fobs that have been found as far back as ancient Mesopotamian society.

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The art and order that we know as heraldry today did not begin developing until the 1100's, around the time of the Crusades. While wearing suits of armour and closed helmets on the battle and tournament field, the need for a quick, visual way to identify each other became a matter of survival. English knights would paint symbols on their shields or clothing to help their allies recognize them, and the practice spread quickly throughout Europe. Over time, knights’ symbols were embroidered on their surcoats which were worn over the suits of armour; these quickly became known as coats of arms.

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MONOGRAMS

Monograms were first used on Roman coins with the emperor's initials. They were popularised by craftsmen of the middle ages, who used their monogramed initials to sign their work. The Victorian era saw the rise of monograms among the middle classes.

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Book a Consultation

Whether you're looking to treat yourself, treat someone else, or just need some advice - our team of jewellery experts are here to help! We'd be delighted to welcome you to our studio, or to arrange a chat over the phone or via virtual appointment.

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