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Delivery Times

We are proud of our delivery service, with a 5-star customer satisfaction rating and all orders dispatched from our London studio. For items in stock, all orders placed before 2pm will be dispatched the same day. For items out of stock, you will be contacted with an estimated delivery date.

We also insure all jewellery during transit, for your peace of mind. Your experience is important to us, and our small but dedicated team will be available if you have any queries.

Delivery Costs

UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:

Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15

If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at enquiries@lylies.com.

Returns

Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of our T&Cs here.

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The Anatomy of a Signet Ring

The Anatomy of a Signet Ring

We are delighted to hand make signet rings in the UK. 

A popular service we offer is reusing unwanted family gold, by melting it in its own flask, to cast into signet rings. It cuts the cost and ups the sentiment.  

There are so many details to consider but two key things to know about our rings -- firstly, our signet rings are the same timeless shape as those worn in the Victorian era, thanks to our dies from 1860. Secondly, our master engraver has over 40 years experience. 

For further details, see our catalogue or get in touch on enquiries@lylies.com.

Words

Eliza Walter

Images

Danae Papazymouri