We are proud of our delivery service, with a 5-star customer satisfaction rating and all orders dispatched from our London studio. For items in stock, all orders placed before 2pm will be dispatched the same day. For items out of stock, you will be contacted with an estimated delivery date.
We also insure all jewellery during transit, for your peace of mind. Your experience is important to us, and our small but dedicated team will be available if you have any queries.
UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:
Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15
If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at firstname.lastname@example.org.
Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of our T&Cs here.
In Autumn, we were asked to design a mini collection of ‘five gold rings’ for Recycle Your Electricals, a not-for-profit campaign aimed at raising awareness of the growing problem of e-waste. Its mission: to educate the public on how its incorrect disposal causes the loss of valuable resources, environmental damage, and contributes to climate change. Its close alignment to Lylie’s Sustainable Jewellery’s values meant we were honoured to be involved.
We are unbelievably excited that this large scale campaign supported by sustainability advocate and fashion model Lily Cole has now launched. From donating, repairing, to recycling, there are many ways to extract value from obsolete electronics lying in drawers - their website provides a wealth of information. With a typical mobile phone holding 0.2g of gold as well as other less precious metals, dismantling it and salvaging the materials makes both environmental and financial sense. At Lylie's Sustainable Jewellery, we love that our jewellery is helping to change attitudes towards trash by turning it into treasures.