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Delivery Times

We are proud of our delivery service, with a 5-star customer satisfaction rating and all orders dispatched from our London studio. For items in stock, all orders placed before 2pm will be dispatched the same day. For items out of stock, you will be contacted with an estimated delivery date.

We also insure all jewellery during transit, for your peace of mind. Your experience is important to us, and our small but dedicated team will be available if you have any queries.

Delivery Costs

UK orders over £200 qualify for free Tracked 24 shipping, which is automatically applied at checkout. We also offer the following delivery services and you can select your preference on the next page:

Royal Mail 2nd Class Signed For - 3 days - £5
Royal Mail Tracked 24 - Next Day - £7.50
Royal Mail Next Day Guaranteed by 1pm - Next Day - £10
Royal Mail Saturday Guaranteed by 1pm - Next Day - £15
Royal Mail International Delivery - £15

If you would like to organise shipping with another courier, such as Fedex or DHL, please get in touch with us at enquiries@lylies.com.

Returns

Conscious consuming is about being 100% sure. If you're not, send it straight back within 14 days. Follow instructions here. However, we hope you understand that we cannot accept returns of all engraved products, customised pieces or international orders. Please refer to section 4 and 7 of out T&Cs here.

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Engraving Edit

Show your love, capture a memory or create a keepsake. Hand engrave a number of our designs with initials, monograms, images and mottos.

Show your love, capture a memory or create a keepsake. Hand engrave a number of our designs with initials, monograms, images and mottos.

Top Row: The Elizabethan Pendant, a perfect canvas for engraving on both sides. Left: Our engraving inspiration, an East India Company button discovered by @jasonmudlark. Above: Our Elizabethan Pendant in 9ct Salvaged Gold, engraved with a clients 3 children and husband's initials.

Hand engrave a selection of our designs with initials, monograms, images and mottos.

Left: The Madonna & Child Pendant. Above: the reverse engraved with 'N.N' in Style 2.
Above: Our four engraving style options. Right: Engraving Style 4 used under the head of a signet ring.
Left: Inspiration found in beautiful building numbering. Above: The process of engraving 'N.N' onto the back of the Madonna & Child Pendant.

Use the ‘Engrave' tool on the product pages to see the possible engraving options for the piece. 

Left: The Madonna & Child Pendant engraved with Monogram 1. Above: Our three monogram designs, which can each be adapted for 2-4 letters.
Above: Our Madonna & Child Pendant, monogramed on the back with 'Monogram 1' design. Right: The inspiration for 'Monogram 1', a 1920's design.
Left: The Piecemeal Seal Ring, a perfect canvas for engraving a monogram on. Above: 19th Century monogram designs, the inspiration for 'Monogram 2' design.
Above: Our Elizabethan Pendant, monogramed with 'AC' using 'Monogram 2' design. Right: plotting out a monogram in the workshop.
Left: 'Ramon' engraved on our Elizabethan Pendant in Salvaged Silver. This design had to be modified to allow for the 5 letters, so we used our inspiration image as the starting point. Above: Ribbon monograms that inspired the 'Monogram 3' design.

Our engraver Jared is the third generation in his family and works using his grandfathers tools.

Left: A disc pendant in 9ct Salvaged Gold, made for a client and engraved with 'F' in engraving 'Style 3'. Above: Our Madonna & Child Pendant marked out for engraving in 'Style 4', pictured on Jared's bench.
Above: A seal engraved wasp, on our Elizabethan Pendant in Salvaged 9ct Gold. Right: The seal, made from the seal engraving.
Left: Two dates engraved on our Elizabethan Pendants. Above: A handwritten date, that could be engraved as is onto our engrave selection of jewellery.